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Graham Fagan

Graham Fagan

Head of IT Partner Management

Executive Bio

Graham Fagan is Head of IT Partner Management with Allied Irish Banks (AIB), based in Dublin.

An award winning strategist and one of the most decorated IT transformation professionals in Ireland. Graham is a dynamic and versatile leader with 20 years’ experience across a broad range of IT executive management roles in indigenous and global multi-national organizations, working on both client and supply side of these arrangements. Specialist areas of expertise include IT Transition & Transformation Programmes, IT & BPO Outsourcing, Partner Management, Strategic Sourcing & Cost Transformation.

Born in Dublin, Graham has first class honors BSc and MSc degrees in IT and Business from Trinity College Dublin. In his career he has held a number of senior executive roles for global organisations such as Perot Systems, Bank of Ireland and BT. During his time at BT Graham led the development of a new wave of digital services and strategic partnerships that transformed the customer journey, built unrivalled loyalty, innovated the business model and revolutionised cost to serve for many global organisations. He also lectures at Irelands premier business school (Irish Management Institute), were he delivers Executive Education content on the IMI Diploma in Digital Business and IMI Diploma in Cloud Strategy

A principal member of the AIB IT Senior Management Team (SMT) reporting to the Chief Information Officer. Graham is the owner of the Strategic IT Outsourcing partnerships and other major technology partnerships that underpin AIB’s digital strategy. Graham and the senior team he manages oversee’s the fully life cycle management of the partnerships and the development of the overall IT partner management strategy.

Graham lives in south county Dublin with his wife and 2 children.

Statistics

  • INDUSTRY

  • FOUNDED

    The AIB parent company, Allied I

  • EMPLOYEES

    5000 +

  • REVENUE

    1B+

Contact Us

+353 1 6600 311

http://www.aib.ie

AIB Bankcentre, Ballsbridge, Dublin, Ireland

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