The September edition of Business Chief Europe is now live!

Welcome to the September issue of the Europe edition of Business Chief!

This month’s coverpiece features an exclusive interview with the Global Head of Customer Experience & Digital Strategy, Monika Schulze, who elaborates on how customers are truly at the heart of Zurich Insurance’s digital strategy.

We also hear from the head of supply chain at Nando’s, Deon Pillay, who declares that “digital transformation will herald a new era for Nando’s.” Additionally, Heiko Rieder of Pentahotels asserts: “In our industry we must never forget that the guest experience is crucial.” Read on to discover how the hospitality space is changing.

Solutions’ Supply Chain Manager for Allegis EMEA, Amy Fitzwarine-Smith, shares how the talent solutions company maintains excellent relations with its customers and staff, and elsewhere Sophie Chapman catches up with Markus Gartner, CEO of Fibre Packaging at Mondi, on the company’s latest sustainability work. Asahi Europe’s Head of Procurement, Ian Brenton, discusses the brand’s going ‘glocal,’ and Kevin Lewis, Supply Chain Director at Staples UK, discusses the office supplier’s transformation into a logistics challenger.

Our city focus this month is Latvia’s capital, Riga, which, according to the Investment and Development Agency of Latvia, “will be an internationally recognisable Northern European metropolis by 2030”. Business Chief also takes a look at the top 10 most sustainable cities across Europe.

Do you have a story to share? Please don't hesitate to get in touch and you could be featured in our next issue.

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