Startup spotlight: Send My Bag, cheaper and hassle free

As we continue our series of flash interviews on startups to watch in 2020, we speak with Adam Ewart, CEO and Founder of Send My Bag.


Hi Adam. Could you tell me a little bit about what your company does?

Send My Bag does what it says on the tin – it helps people get their luggage from door-to-door by offering a global personal effects shipping service. The service allows our 250,000 yearly customers to travel without the hassle of lugging large bags with them – and we work with people and businesses moving overseas, whether that’s a permanent or temporary relocation, studying abroad, or extended trips. We operate in over 150 countries and offer hundreds of routes to, from, and within Europe – the most popular ones are between the UK, Italy, Spain and France. 


What gives your company its competitive edge?

I set up Send My Bag after I was stung £50 for being 2-3kgs over my baggage allowance. I couldn’t find a company that helped people get around airlines’ frankly exorbitant surcharges so registered the domain as soon as I was off the plane – and the business was born. 

Other companies have followed our lead, but Send My Bag was the original good value luggage shipper – and our competitive advantage is our unrivalled experience and the service that comes from that. You can send a 24kg piece of luggage from London to Berlin for £27, which would cost you £69 if you took it onto a Ryanair flight. Our 24-hour support team also looks after any questions you may have along the way.  




What was your last major milestone / award?

The biggest milestone in recent years was exceeding £10m revenue. The company doesn’t rest on its laurels, though, so I’m dedicated to delivering a £25m revenue within the next two years. 

The recognition of the business received from the Queens’ Award for Enterprise in 2018 was excellent – it was an honour to represent Northern Ireland and I hope to bring other national awards back to NI in the future. 


Is there any exciting news you’d like to share with our Business Chief Europe readers?

We’re going to see the biggest step forward in our product offering for five years next year, and I look forward to being able to share more details on that in the new year.


What can we expect from your company in 2020?

We’re really excited about 2020. No matter what will come of Brexit, we’re driving ahead with our new products and will push to exceed our growth numbers. We think there’s very likely going to be an uptick in relocation next year, and we’re ready to help anyone who needs a hand with sending their bags from A to B, wherever in the world that may be.


About Adam Ewart

Adam Ewart founded Send My Bag after he was hit with an excess baggage charge of £50 when travelling home from university with his girlfriend. From the business he was running at the time Adam knew he could ship freight around the UK for a lot less than the excess baggage charge, he looked to see if a good value luggage shipping company existed, one didn't and so the idea for Send My Bag was sketched out on the plane home. After securing some local TV coverage by the next term students were using Send My Bag to save money and lighten their load travelling to university.

Send My Bag now operates in 150 countries and ships over 250,000 bags and boxes a year, it was recently awarded the Queen's Award for Enterprise.

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