Getting the job done this spring

John Coldicutt, CMO of KashFlow
- Leadership - May 14, 2015

Our penultimate checklist for entrepreneurs running a hoover over their business focuses on results.

When it comes to seeing results, there are often two groups that business owners fall into – the group that gets things done, and the group that doesn’t. Needless to say, successful business people are the ones who consistently reach the highest standards, but not before they’ve considered the pros and cons of all the information they have to hand.

Brian de Haaff, CEO of product roadmap software company Aha! recently wrote in a LinkedIn post: “There is one word at work that arrives like a gift. It makes me feel happy and brings a jolt of joy to everyone who sees it in an email, IM, or text, the word: ‘Done.’"  He explained in the article that writing this word denotes team progress and speaks to our sense of accomplishment - both as individuals and a team. And it makes professionals feel successful.

Many of us will have heard Gordon Ramsay shout “done” on completion of a dish or job well done on his Kitchen Nightmares programme.  The word builds confidence and much like crossing items off a to-do list, it gives us a sense of accomplishment and leads to better results, and therefore greater success.  So, how can you make sure you get the job done and deliver to your business objectives as well as those of your customers?  Here are five things to think about:.

  1. Make bold decisions - Businesses often struggle because their leaders can’t decide what to do about the simplest of things, so they often do nothing. This not only holds things up business productivity wise, but can also have wider affects across the business, such as reducing staff productivity and morale, as well as affecting the bottom line. So make sure you consider the consequences of your actions or inaction and develop a strategy that helps you make decisions that are both bold and effective. Weigh up your different options and the alternatives and decide on a strategy you feel is best for the whole business.
  2. Lead – Give your team direction and support but also empower them to get the job done. Make sure everyone is clear about (and believes in) what you’re all working towards as a team. For example, working on a project without the required levels of communication and collaboration will almost certainly have an adverse impact on the final results.
  3. Get things done on time – Make sure you have a solid project management system in place, which allows you to map out deliverables with clear timings prior to commencing any work, to help keep things on track. Failing to do so will impact morale, as delays due to one member of the team may make them feel segregated. Plus, the additional stress of last minute projects can lead to discontent, so ensure you have good time and project management strategies.
  4. Automate and save time – It’s important for small businesses to focus on saving time, improving accuracy and removing any duplication of effort. Automating processes such as invoicing and payroll can allow small businesses to save resources, while also eliminating the risk of mistakes caused by human error.
  5. Time is money - Are you spending time with the right people, the right customers and are you carrying out the right actions? Your time is your most precious commodity, so make sure you are making the most of it and getting the right things done. Spending hours designing software, when there are still bugs in the coding wouldn’t be a productive use of time for example. Prioritising key actions will ensure the working day runs much smoother for everyone involved. 

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