The Post Office to relocate more branches to WHSmith

- Leadership - Apr 13, 2016

The Post Office has announced a 10-year agreement with WHSmith to relocate more branches into its stores. 

WHSmith currently operates 107 Post Office branches from its stores and, subject to local consultations, up to another 61 Post Office branches will move into WHSmith stores over the next 12 months.

Post Office Chief Executive Paula Vennells said: "We know that people place huge importance on the presence of a Post Office branch on their high street. Our collaboration with WHSmith will help to secure this, as well as bring new investment into the network."

Roger Gale, General Manager of the Post Office’s Crown branch network, added: "The vast majority of the Post Office’s network of 11,500 Post Office branches is already run on a franchise or agency basis.

“Crown branches are still run by directly by the Post Office but factors such as high property costs and changing customer habits mean we have to consider new ways to provide our services in some locations. Today’s agreement means we can maintain and improve services from convenient high street locations in a commercially sustainable way. It’s great to be working with a partner that we know shares our values and is as committed to thriving Post Office branches.”

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