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Weekly Email - Aug 24, 2014
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[Report] Effective Responses to Complaints can Increase Customer Retention Rates to 70 Percent

With complaints to UK watchdog Ofcom continuing to rise in Q1 2014 and almost 15,000 complaints a day made about financial services organisations in 2013 to the…
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Top 10 E-Commerce Companies in Eastern Europe

With only one quarter of its 106 million internet users using the web to shop, Eastern Europe has a large untapped market ready to be targeted. Growing by a staggering…
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[Feature] Unilever and WBCSD CEOs Discuss Building a Circular Economy in Europe

After five years of negative -- or at best sluggish -- economic growth, even the most hardened optimist will concede that many of the fundamental economic challenges…
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Sanofi and PATH Deliver First Large-Scale Batch of New Malaria Treatment to Africa

French drug maker Sanofi and non-profit organisation PATH have announced the delivery of the first large-scale batches of antimalarial treatments to countries blighted…
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Five Tips for Using Windows 8.1

Since its release, some technology experts have been critical of Windows 8.1. Which has resulted in it gaining a negative reputation and some consumers becoming…
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OCS Group UK Ltd

West Sussex, UK


Warsaw, Poland


Madrid, Spain